This is ridiculous. While RA is busy advertising their association with the movie industry, I am left hanging---having already paid in advance for my bumpers for my 1996 Bronco---for nearly a year now.

Road Armor FRAUDULENTLY TOOK MY MONEY THROUGH A CREDIT CARD CHARGE ten months ago, but still have not delivered my bumpers.

Because I trusted "Natalie" at RA, who kept telling me my bumpers were "on the way" I waited too long to get my money back through my credit card company. I am now forced to file suit against Road Armor and (through my company) am having my collections agency go after them.

ROAD ARMOR = CRIMINAL BEHAVIOR  

I also paid ROAD ARMOR almost a year ago, I havent heard from them and I just called today.  They want to charge me a 30% refund fee (non refundable).  Basically they are trying to get over $400.00 for doing absolutly nothing!!!

I'm pissed off at ROAD ARMOR.  They only seem to be interested in taking care of big orders.  

I wouldn't recomend anyone doing business with them.

NOW I JUST WANT A FULL REFUND AFTER WAITING 10 MONTHS!!!!  

That's pretty crazy, guys, and it sucks big time. I'm sorry you're having to deal with this. How frustrating! I am likely pointing out the obvious but have you called and asked to speak to the manager or owner of the company? It would be best to speak to someone in charge instead of getting the run around from assistants. If you can not contact them over the phone I would try sending a formal letter stating your complaints and intentions and giving them a date to respond by before threatening further action. ask for the name of the owner or who should receive such a letter from whoever you speak to on the phone. however, if you have in fact been cheated and want retribution after exhausting all other resources you may have grounds for further action. there are also organizations such as the Better Business Bureau and others that may be able to help you resolve your disputes.

I hope each of you are able to resolve these issues with the company in question. Good luck.